Privacy Policy

Your privacy matters. This policy explains how we collect, use, and protect your personal information.

Section 1 – Who We Are

Coral Auctions is an online auction marketplace for buying and selling live coral. We are based in the UK and committed to protecting your privacy in accordance with the UK GDPR and Data Protection Act 2018.

Section 2 – What Data We Collect

We may collect and process the following types of personal data:

  • Name
  • Email address
  • Billing and shipping address
  • Account information (username, password)
  • Transaction details
  • IP address and browser data (for site security and analytics)
  • Any other information you provide through contact forms, listings, or messaging

Section 3 – How We Use Your Data

We use your data to:

  • Provide and manage your account
  • Process payments and orders
  • Allow you to list, buy, or bid on coral
  • Respond to your enquiries
  • Improve our site and user experience
  • Comply with legal obligations

Section 4 – Information Shared Between Buyers and Sellers

To facilitate the smooth processing and delivery of auction items, limited information is shared between buyers and sellers after a purchase is completed.

When a buyer wins an auction, the seller will receive:

  • The buyer’s full name
  • Delivery address
  • Contact email address
  • Contact phone number (if provided during checkout)

This information is provided solely for the purpose of fulfilling the order and must not be used for any other purpose, including marketing or unsolicited communication.

The buyer does not receive any of the seller’s personal information, except where applicable for arranging collections. In such cases, sellers may voluntarily provide a collection address or contact number for coordination.

Both parties are expected to keep this information private and secure, and to use it only in accordance with Coral Auctions’ policies and relevant data protection laws.

Section 5 – Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity (e.g. creating your account or processing a transaction)
  • Legitimate interests (e.g. preventing fraud or improving our services)
  • Consent (where applicable, such as for marketing emails)
  • Legal obligation (e.g. tax records or regulatory compliance)

Section 6 – Cookies & Tracking

We use cookies to:

  • Remember your preferences
  • Monitor auction activity
  • Improve performance
  • Analyse site traffic using tools like Google Analytics

You can disable cookies in your browser settings, but some features may stop working.

Please view our Cookie Policy for more information.

Section 7 – Sharing Your Data

We do not sell or rent your data. We may share it with trusted third parties such as:

  • Payment processors (e.g. Stripe)
  • Hosting and website services
  • Legal authorities (when required)

All service providers are bound by data protection obligations.

Section 8 – How We Store Your Data

Your personal data is stored securely on UK or EU-based servers. We retain your data only as long as necessary to fulfil the purposes listed above or to meet legal requirements.

Section 9 – Your Rights

Under UK data protection law, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Delete your data
  • Restrict processing
  • Object to processing
  • Data portability

To exercise any of these rights, contact us at info@coral-auctions.co.uk.

Section 10 – Third Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

Section 11 – Contact Us

If you have questions about this Privacy Policy, please contact:

Coral Auctions
info@coral-auctions.co.uk